Deacon Industrial Supply Company is a full service distributor of pipe, valves, fittings, industrial specialties, heating, sprinkler, automation and instrumentation services since 1963. Our corporate mission is to continue to earn and keep customers’ business by constantly evaluating and developing our organization to meet and exceed our customers’ expectations.
This includes our employees too! We have a comprehensive training plan that is constantly being evaluated and updated. We want our employees to have all the right tools in place to help support our corporate mission.
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Responsible to act in accordance with the policies set forth by Deacon Industrial as well as in the current procedures manual. Responsible for directing, coordinating and performing all activities as they relate to sales, including but not limited to telemarketing sales activities with assigned outside sales accounts and individual assigned accounts. Processes customer orders including the purchasing of items and services when required. Coordinates all activities so that work can be processed in a timely manner. Services the customer and provides quotes and inquires. Responsible for telemarketing 10-11 house accounts on a monthly basis, as directed by the sales manager. Responsible for maintaining updated records on all house accounts..
On a day-to-day basis, performs the following:
Prepares work orders received via telephone, mail, fax, or EDI. Orders should be processed accurately and as quickly as possible.
Coordinates the purchasing of items necessary to expedite the work orders when required. Non-routine items should be coordinated through purchasing.
Sets up material work orders for special handled materials including vendor contact to obtain necessary commitments and information.
Contacts individual assigned accounts with the main goal being to increase sales by providing exceptional account servicing.
Obtains the required information, and data, to process a return authorization on a timely basis.
Prepares quotations in a timely, competitive manner while supplying the customer all the required information in a complete and professional format.
Ability to read and interpret documents such as purchase orders, invoices, work instructions, and procedure manuals. Ability to interpret and respond to routine correspondence. Ability to add, subtract, multiply, and divide in all units of measure. Ability to create and use spreadsheets, as well as have experience with word processing.
EDUCATION and/or EXPERIENCE
Ideal candidate should possess an Associates/Bachelor’s Degree. Mechanical trade oriented background is definitely a plus.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand; walk; and stoop, kneel, or crouch. The employee is regularly required to sit. The employee must occasionally lift and/or move up to ten pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.